Most learning happens informally on the job. Formal instruction, or training, accounts for less than 20%, and some research shows it is about 5% of workplace learning. It is suggested, though not obligatory, that participants have attended the workshop on Moving from Training to Performance Support or have some experience in the fields of performance improvement or HPT. We will look at ways to enhance social learning, or people learning together while working.
We have come to a point where organizations can no longer leave learning to their HR or training departments. Being able to understand emerging situations, see patterns, and co-solve problems are essential business skills. Learning is the work.