Community engagement in water and sanitation service delivery is key for ensuring project sustainability and accountability.

This Topic Brief looks at community engagement approaches used by WSUP in three cities within the African Cities for the Future (ACF) programme: Antananarivo (Madagascar), Kumasi (Ghana) and Maputo (Mozambique).

Click on the image above to download the Topic Brief

The specific focus is on ways to encourage community involvement in the design of water supply and sanitation projects, and ways in which service providers can elicit input and feedback from people living in low-income communities.

Social media is not only about marketing.

It has a lot to offer to those wanting to learn and collaborate.  Here are 5 ideas of places where you could start using social media for knowledge-sharing.

1. Join a relevant LinkedIn group and join a discussion.
2. Follow some interesting people on Twitter and join a conversation.
3. Join Quora and answer a question.

I am Yaw Asante Sarkodie, working with the Ministry of Water Resources, Works and Housing in Ghana. I represent that Anglophone (Africa) on the Steering Committee of SWA. I have been part of SWA since 2009.

I am so glad to be here at this first ever SWA Partnership Meeting and I especially enjoyed the debates on the first day after the proposed new SWA framework was presented by the Vice Chair.

Ford's production lines have marked a turning point in human history. Business had to change and whoever did not understand the need for automation and series production was to be crushed by industrialization itself. After nearly 100 years, Skandia marked the official beginning of “the knowledge era”: Leif Edvinson was hired in the early 90's as a CKO (Chief Knowledge Officer) in order to capitalize intangible assets of the organization.

This week 250 practitioners and policy makers from the Uganda Water and Environment sector met for 3 days during the annual Joint Sector Review Meeting. In my previous blog I focused on the challenge of stagnation in rural water: for the past years we haven’t seen any increase in coverage and functionality and even the spent budget for rural has remained at best at the same level over the years.

What irritates you in your knowledge work?  These are some of my bugbears.  Interestingly, although some of them may never be solved, some of them would at least be ameliorated by greater firm-wide awareness of what KM is and how it works in law firms.

1. When people try to fix broken communication culture with IT ...
2. But also when people think that there is no value to databases and all databases are 'graveyards'

Many people, especially children, are still becoming ill and even dying due to unsafe hygienic behaviour. Good behaviour - using a hygienic toilet, washing hands with soap, safely managing drinking water - are typical behaviours resulting from effective water, sanitation and hygiene (WASH) programmes.

Effective hygiene programmes, what does that mean? How is effectiveness translated into hygiene programmes in the WASH sector?