Getting communities engaged in water and sanitation projects: participatory design and consumer feedback

Community engagement in water and sanitation service delivery is key for ensuring project sustainability and accountability.

This Topic Brief looks at community engagement approaches used by WSUP in three cities within the African Cities for the Future (ACF) programme: Antananarivo (Madagascar), Kumasi (Ghana) and Maputo (Mozambique).

Click on the image above to download the Topic Brief

The specific focus is on ways to encourage community involvement in the design of water supply and sanitation projects, and ways in which service providers can elicit input and feedback from people living in low-income communities.

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Getting communities engaged in water and sanitation projects: participatory design and consumer feedback

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